This Delivery Policy is effective on November 1, 2021.
We deliver nationwide in Malaysia!
Peninsular Malaysia: 3 – 5 business days with exceptions on weekends and public holidays
East Malaysia: 4– 8 business days with exceptions on weekends and public holidays
Once your order has been processed and packed, we will send you an email containing a unique tracking number for you to track your parcel’s status. This tracking number will be sent to your registered email address. Please check your spam box / junk mail in case it’s there!
If your items have not arrived, don’t worry! Please reach out to our customer service representative at firstname.lastname@example.org together with your order details below:
- Missing item code
- Order ID number
- Photo of received items
- Contact number