This Refund Policy is effective on November 1, 2021.
Goods sold are not returnable, refundable or exchangeable except in cases where they were defective or damaged. In such cases, the defective or damaged items will have to be returned to us in its original condition within three (3) working days upon receipt of goods.
Kindly email us at email@example.com with the below details:
- Damaged product code
- Order ID number
- Photo of the damaged product
- Contact number
We will bear the delivery cost and replace it with a new product. We will advise you to replace it with another product of equal value if the item is no longer available.